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Resolving Conflicts at Work

Conflict is part of everyone’s life. No matter how nice we are, there are things that we could not control that may lead to conflict with other people. Differences in values and beliefs may cause conflict and that happens everywhere, especially at work. Some people feel demotivated going to work just because they have people they are not in good terms with. Subordinates refuse to follow their team leader because of his management style. There are a lot of reasons why conflict happens but one thing I’m sure of is that it is not a good feeling when you go to work with a heavy heart. As a team leader, it is your responsibility to handle conflicts within your team members. To help you out in resolving conflicts at work, here are some of the steps that you could take:

  1. Speak out

If you know there is a conflict within your team or you know some of your members do not agree with your leadership style, you should be the one to speak out about it. You should also listen when it is your team members’ time to speak. Listen to both parties and do not take sides.

  1. Do not delay confrontation

It is better that you deal with the conflict sooner than later. If a conflict arises and it has not done too much damage yet, it is easier to resolve than when other people have already been involved. Remember that a conflict affects employee’s performance so if you don’t resolve issues right away, their productivity will be affected.

  1. Promote Teamwork

This will make employees realize the importance of teamwork. Remind them that all of you should work together to achieve success. Create an environment where team members are encouraged to show their skills and perform at their best.

  1. Give kudos

Acknowledge a good performance by your employees. Let them feel they are valued and you appreciate their effort at work. This will make them feel motivated and instead of them looking at other’s performance, they will focus on their own.

  1. Brainstorming

Gather your group and let them suggest ideas on how to resolve the conflict. Discuss all the options that will be given and let the majority decide.

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Getting Over a Business Failure

Failure should be look at as an opportunity to be better. Though it is something that every one of us tries to avoid to happen, we might as well use it as a stepping stone to achieve success. We were not born perfect, all of us have flaws and shortcomings that hinder us from becoming successful, and there are outside factors too that we don’t have any control of. We can get over some failures in our lives easily, but there are those that are totally heartbreaking and we don’t know how to get back on our feet when they happen – like a business failure. You were finally able to start your dream business, it went fine for a couple of months or years but then a lot of circumstances happened and next thing you knew, your business was going down. Then finally, you made the hardest decision of your life to close the business. You invested almost everything in that business and not being able to make it to work left you miserable. You don’t know how and where to start again. Will you start applying for a new job or will you borrow money from your parents to try another business? You will be full of regrets for the wrong business decisions you’ve made. You’ll have sleepless nights and you’ll probably waste your time thinking of what might have been over a bottle of whiskey. It may be painful emotionally, mentally and financially to experience a business failure, but it is not the end of the world. It is one of those moments that we will learn to be smarter and stronger. Instead of you crying over it, try to look at the brighter side and learn from your mistakes. Trying another business is surely an option for you, you just have to believe in yourself and use your past experiences to handle your new business more effectively.

I know it is easier said than done, but here are some of the tips I’d like to share that could help you in getting over a business failure:

  1. Accept failure

In any type of moving on, acceptance is one of the first things that you should do. Accepting that your business did not succeed will clear your head and will let you think about your next steps. Know that some of the most successful business people have experienced business failure too. They did not give up and so should you.

  1. Learn and adapt

Once you’ve accepted that you failed, you will then think of the things that went wrong. What are those decisions that you made that led to failure? What could you have done instead to make the business grow? You will learn from your own experience and you should adapt to the change of situation.

  1. Reflect

Reflection allows you to think about what happened and why did it happen. It also gives you the chance to know yourself better. It is important that you’re able to identify your strengths and weaknesses so that you’ll be ready to embark on a new business journey.

  1. Create new action plan

Once you’ve identified the problems and found solutions to them, you could create an action plan to guide you in starting again. Documenting your plan will help you navigate it and you can make changes when necessary.

  1. Ignore other people

Sometimes we are afraid to fail because we are afraid to be judged by other people. Admit it, sometimes we live to impress other people and we are affected by what they say. If you hear negative comments from them about what happened, better ignore them. Actually, why not use it as a motivation to try to start over again? Prove to them that one failure will not stop you from becoming a successful businessman.

  1. Start again

You could try to go back to what you were doing before starting your own business but is that really going to make you genuinely happy? You left your job and started your own business because that’s what you wanted to do in life. It does not matter if you did not succeed the first time. Life isn’t about who finishes first. Your journey is more worth it if you are faced with challenges and you’re able to overcome them.

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Why it is a good idea to systematize all businesses

It is a must for a business to have a solid system to avoid chaos. When you don’t have anything to follow, you’ll be all over the place and your business will surely go down. As a business owner, you should implement organization and processes that your employees need to follow. You need to set rules and be clear on assigning tasks to each of your employee. Once you systemize your business, you have to make sure that everyone consistently follows and be sure to remind them if there’s anything that changes or updates. Follow a system that has been proven to be effective. Lack of process could lead to one bad thing and another. It will affect the overall performance of your business. Systemization should be implemented and everyone from the owner down to the last employee should follow the system. Documenting the process will help you decide the type of system that you like to create.

 

Here are the reasons why it is a good idea to systemize your business:

  • Control

A business owner is more in control of their business if they have a system to follow. They know exactly what to do and how they will use their authority over their employees.

  • Efficiency

Your business will keep getting better at what it does when you have an effective system. There will be mishaps along the way but business growth is more attainable if you follow a certain process.

  • Time

When you know your day to day agenda, you will not have any time to waste and you will be able to finish your job faster.

  • Effective manpower

If you delegate the everyday tasks to your employees based on their skills, they will be able to deliver what is expected from them. Systems also enable people to achieve much more than they could alone, making them more efficient and effective.

  • Consistency

If you stick to a system and every one follows it, you will be able to deliver great results every time.

  • Reduce cost

A system allows for fewer mistakes. If you have systemization within your business, you are able to identify past mistakes and find ways to not do them again. Instead of you wasting time and money finishing a certain business activity, you’ll be able to finish it on time and with quality.

  • Increase profit

When your business increases its performance and productivity, the end result will be an increase in profitability. You’re able to reduce costs and deliver more to your customers so you gain more money.

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Solo vs. Partnership

Solo vs Partnership

One of the questions that will come up to your mind when you’re planning to start a business is whether you’ll go solo or with partner/s. If you’ve come up with a business idea with someone, chances r you start the business with that person as your business partner but if the idea is yours alone, you don’t imagine running the business with someone else. You might like the idea of having full control of your business having a partner might be beneficial for your business as you have someone who can provide more ideas on running the business. Deciding whether to start a business solo or with a partner will depend on a lot of factors. I outlined some advantages and disadvantages of running a business solo and with partner/s.

 

Solo

Pros

  • You’ll have the simplest organization structure that will be easier to manage
  • All business decisions are yours so you will not have anyone to be in conflict with
  • You receive all the profits
  • It gives you an opportunity to learn more as you will face every business challenge alone
  • Going solo gives you a freedom to run your business the way you want to
  • Credit of your success goes to you alone

Cons

  • You are liable to all business debts
  • If your business goes down, you’re the one to take responsibility for it
  • You may not know everything about business but you have to do it
  • You need to work double and spend late nights at work. This means no vacation for you
  • No one will support your idea and no one will give you suggestions and second opinions
  • Capital might be limited since you are the only source for it

Partnership

Pros

  • They say two heads are better than one and it is true almost all the time
  • Partners will provide more capital letting you start your business sooner and you could support all business needs
  • Shared responsibilities and liabilities
  • There will be people to discuss ideas with and they can use their connections for the success of your business
  • Two or more people will provide a diversity of skills and talent

 

Cons

  • Emotional ties might affect business relationship and the business itself
  • You may have to deal with each other’s differences and it might not work for your business
  • Shared profit
  • Decision making may lead to conflicts if your ideas and beliefs are different

You will need to wait for what your partner have to say before you go with a decision and you might not always feel comfortable with that